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Your order will be delivered to you through a Registered Courier Service at the address you have mentioned as ship to address in your order. In case of Cash On Delivery order, the courier will collect the money in cash from you when he delivers the order.
Your order will usually reach your doorstep between 1 to 3 working days from the date of order. However, the delivery can take up to 7 working days during busy holiday season or our mega sales events.
No. You can’t open the package without making the payment to the courier. We sell everything with a 15 Days No Questions Asked Money Back Guarantee. If you do not like anything, please return it and we will give you a refund (less the shipping charges) or an exchange voucher.
For items purchased on sale, if a refund is allowed on the sale item, the amount refunded will be the exact amount paid for the item, and not its original value.
For example: If you purchased an item on sale for Rs.1000 and its original value was Rs.1500, we will refund you Rs.1000 only.
Yes, we do offer international deliveries. For this, customer will be contacted for shipping and payment procedure.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):
If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.
Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.
Customer needs to return the product via traceable delivery i.e. courier or registered post on his own expense to the following address:
Star Shopping Plaza, Rahim Center, Factory Area, Faisalabad, Pakistan.